Revamping Outdated Pieces & Designing Custom Jewellery in Okotoks

If you have ever envisioned the perfect piece of jewellery, come to Austen Jewellers! With our custom jewellery services in Okotoks, our team can guide you through the process of designing that perfect heirloom by using various tools to transpose your ideas into wearable reality. Do you currently have outdated jewellery you’d like to revamp? No problem!

Start with ideas from ANYWHERE – browse our showcases, use your imagination, or search other sources. You can even bring us your old jewellery! Broken chains and single earrings – these all can decrease the cost of your design. After some sketches, we will then create a 3D computer design. From here: 

  • We can change anything in the design, and even create a wax mold so you can hold your design.
  • We estimate what your custom design will cost you and give you an estimated time of arrival.
Jewellery repairs

Jewellery Repairs – Free Cleaning & Inspections

We have a full-service on-site goldsmith, Luu, who has been in the jewellery industry and production for his entire life, like his father before him. He comes to us through Birks and with over 35 years of hands-on repair and custom manufacturing – there is simply nothing he cannot do. Engagement rings, wedding bands, necklaces, earrings, bracelets, and timepieces are all worked on, and all work is estimated at no charge. Repairs include:

  • Ring sizes and shank soldering

  • Soldering rings together

  • Rhodium plating

  • Chain soldering

  • Clasp replacement

  • Insurance replacement

  • Heirloom restoration

  • Appraisals

  • Engraving

  • Pearl restringing

  • Claws/prongs tightening or building up

  • Diamond and gemstone replacement

  • Free cleaning, inspections and estimates on everything

Expected turnaround time for a simple repair such as ring sizing or chain soldering and tipping is 2 days. All other repairs will be estimated to you when we view your item.

Timepiece Repairs

Timepiece Repairs

Watch batteries and sizing can be done on-site. If we are unable to do so due to the difficult nature of dive watches, or a name brand which needs a specific tool, our watch expert will take care of this off-site. All repairs are estimated at no charge. Overhauls include a 1 year warranty. We provide batteries and services to all name brands including:

Austen Jewellers

#4 49 Elizabeth Street

Okotoks, AB  T1S 1A7

Phone: 403-938-3353

Fax: 403-995-6135



Monday – Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 5:00 PM
Closed Sundays & all holidays

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